Course Content
Section 1: Foundations of Business Communication
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Section 2: Written Business Communication
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Section 3: Oral Communication in Business
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Section 4: Cross-Cultural Communication
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Section 5: Professional Presentation Skills
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Quiz: Business English Communication
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Course Conclusion
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Business English Communication (Free)

Oral communication involves spoken interactions such as meetings, presentations, negotiations, and phone calls. It requires confidence, clarity, and active listening.

Key strategies include:

  • Preparation: Know your material and purpose.

  • Active listening: Show engagement by paraphrasing, asking clarifying questions.

  • Non-verbal cues: Eye contact, body language, and tone can reinforce or undermine your message.

  • Conciseness: Stay on topic and respect others’ time.

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