Business Analysis for Beginners (Free)

BAs use many techniques, such as:

  • Interviews → Asking stakeholders structured questions.

  • Workshops → Collaborative sessions.

  • Surveys/Questionnaires → Broad data collection.

  • SWOT Analysis → Identify strengths, weaknesses, opportunities, threats.

  • Use Cases/User Stories → Define requirements in context.

  • Process Modelling → Visualize workflows (e.g., BPMN diagrams).

Example: For a new HR system, a BA conducts interviews with HR staff and models the current recruitment process.

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