Business communication is the process of sharing information between people inside and outside an organization to achieve common goals. Unlike casual conversation, it requires clarity, conciseness, and professionalism.

There are three main types of communication commonly used in business:

• Push communication: Information is sent to recipients (e.g., newsletters, reports, announcements).

• Pull communication: Information is made available for people to access when needed (e.g., intranet, shared drive).

• Interactive communication: Direct two-way communication (e.g., meetings, phone calls, chats).

Good business communication ensures that ideas are not only transmitted but also understood and acted upon. Tone, structure, and word choice are critical to ensure messages come across effectively.