Written communication is the most widely used form of business communication. It includes emails, memos, reports, proposals, and presentations.

Best practices include:

• Clarity: Use plain English; avoid jargon unless appropriate.

• Conciseness: Be brief but complete.

• Structure: Use logical flow (introduction, body, conclusion).

• Tone: Professional and respectful.

Emails are particularly important. A professional email should have a clear subject line, greeting, body with purpose and details, and a polite closing. Reports and proposals require structured formatting and often visuals to support arguments.